About
Spinebill Care Services (SCS) is a small registered NDIS provider dedicated to providing quality NDIS services to our community.
Story of the Spinebill
The Eastern Spinebill is a small Australian native honeyeater.
They are found in dry forest, scrub, heath and woodland from the Cooktown area in North Queensland, through New South Wales east of the Great Dividing Range, through Victoria and into the Flinders Ranges in eastern South Australia as well as throughout Tasmania.
This little bird hovers from flowers to flowers, adapts well with its environment, has a unique ability to fly in any direction and when the Spinebill sings it brings joy and beauty in our heart.
The Spinebill bird reminds us to pause, to enjoy the sweetness of life and to live in the moment.
When life is challenging, the Spinebill bird can show us tenacity, adaptability, sweetness and inspiration.
We chose the symbol of the Spinebill to highlight the journey of Resilience, Joy and Inspiration in people’s life.
Our Team
Travis Heenan
Director - Support Coordinator lead
Travis holds a degree in psychology with over 15 years working in the disability, education and community services.
Travis has experience in the NDIS including; senior management, client intake, specialist support coordination, positive behaviour support, quality and resolutions, risk management and restrictive practices. He also has many years experience working on the ground as a disability support worker supporting people and their families living with many different types of disabilities.
Travis is passionate about everyone having the opportunity to fulfil their dreams and goals in life and for NDIS participants to be able make the most out of their NDIS funding. Travis understands the NDIS system and processes can be an overwhelming experience for participants and is committed to removing any barriers towards the fulfilment of their Goals.
Emilie Alciato
Support worker - Counsellor/Art Therapist -
Coordinator for Resilience Respite STA stay
"My vision is to help participants to foster their well being, self-worth and resilience whenever I can."
I have a wide range of experiences working as an Art Therapist in a small private practice and as a NDIS support care worker. Every day, I like meeting the diversity of people and responding to what’s present and arising the best way I can.
As life brings about the ups and downs, joys and challenges, I gently guide participants to stay grounded and focused to continue walking towards their goals.
I also like using creativity and mindfulness to engage and increase the participant's well being.
Work with us
Are you looking for new employment?
Do you have a qualification in mental health or the disability sector?
Are you passionate about making a difference in people’s life and their community?
If yes, please send us message and your details via our contact page, we’d love to hear from you!
Testimonials
I’ve been working with Emilie for a few years now as an NDIS participant. She is a warm, kind & encouraging support with a welcoming nature & a sunny laugh to brighten your mood. We share both creative interests & life building skills together, while still being adaptive to my support needs each week. Em is wise beyond her years with a passion to help others around her.
Grace Neville
I find Emilie to be an incredibly good support person for me. I always feel safe with her. Emilie has an instinctual knack of tuning into the environment around us and my needs within it. I always feel heard and held when she is supporting me and she helps me to utilise my strengths too.
Emilie is always reliable, trustworthy, respectful and is hands on and practical. She is an invaluable part of my support team.
N.G.
Travis provided collaborative, prompt and intensive support to both participants and staff teams to ensure quality and safe support to both complex participants and their staff teams making significant progress in ensuring person centered outcomes were achieved to assist participants to improve their quality of life and decrease use of restrictive interventions. Travis demonstrated an ongoing high capacity of knowledge and experience in understanding positive behaviour support, understanding of reporting requirements and minimising use of restrictive practices.
Anneke de Wilt
Anneke de Wilt - Lead Therapeutic Behaviour Support Practitioner
My daughter Liahna suffers from significant anxiety and social anxiety, following a relationship breakdown, with her then 2 year old toddler. Liahna found Emilie to be friendly and quietly spoken, with a beautiful French accent, to be just the type of person that she had been looking for. Emilie shows initiative in finding ways to get Liahna out and about and to encourage Liahna to be involved with workshops, some of which her twin Sister was able to attend as well, that are in line with Liahna's wishes and creative pursuits. Emilie is very proactive in finding ways to help stimulate and encourage Liahna to become more social. Emilie has helped Liahna in many various ways, such as attending workshops with her, taking her shopping or going out for lunch, including assisting in a clean up around the place Liahna is living for rental inspection, driving Liahna everywhere, even an hour and a half away, for specific reasons, when Emilie is able to. Emilie also helps Liahna to look after, or play, with her now nearly 4 year old son, when Liahna finds situations overwhelming, or when she needs a little break to compose herself again. Emilie has been of significant benefit and value to Liahna and Liahna looks forward to the time that she spends with Emilie. I thank Emilie for helping Liahna in so many ways and having such a positive impact on her life.
Regina
Registered NDIS Provider
NDIS Registration number:
4050131720